Terms of Service — DRAFT

Draft for review, not legal advice. A starting point under the law of England and Wales, using the company details and positions already in Vergel's terms. A qualified adviser should review it, especially the credits, liability and data processing sections, before launch. Items still in [brackets] need a decision.

Last updated: September 2026

These terms are an agreement between you and MTG Technical Consulting Ltd ("we", "us"), a company registered in England and Wales (company number 17342687), the operator of Evidence Board. By creating an account you accept them.

1. The service

Evidence Board lets you organise evidence on a visual board, link items together, share read-only boards, and ask an AI to review a case and discuss it with you. Boards are free. AI features are paid for with prepaid credits.

2. Your account

You must be at least 18 and give a valid email address. Keep your password secret. You're responsible for what happens under your account. Tell us at support@mtgtechnical.com if you think someone else has access to it.

3. Acceptable use

Evidence Board is for lawful investigation, research and case preparation. You must not use it to:

• stalk, harass, intimidate or track anyone, or to plan or carry out any unlawful surveillance;
• collect or process personal data without a lawful basis;
• store or share material that is unlawful to possess or share;
• break any law, including data protection, harassment, surveillance, privacy and intellectual property law;
• try to get around credits, rate limits or security, or access other users' data.

We may suspend or close accounts that break these rules, and report unlawful activity where we are required or entitled to.

4. Your content

You keep all rights to what you upload and write ("case content"). You give us permission to store, process and display it only as needed to provide the service to you, including sending it to our AI provider when you use AI features, and showing a board to anyone with its share link when you turn sharing on.

You're responsible for having the right to upload your case content, and, where it contains personal data, for having a lawful basis to process it (see section 9).

5. AI output

AI reviews and chat are generated by a machine learning model. They can be wrong, incomplete or misleading. They aren't legal, investigative or professional advice, and they aren't evidence. Check anything you rely on. The AI only reads the files and notes on your board, and doesn't analyse audio or video.

6. Credits

• Credits are bought in advance and spent on AI features. The cost of an AI review depends on the size of the case, and the app shows it before you run one. Chat messages cost [a flat number of credits / an amount depending on case size — pricing decision].
• If an AI request fails, the credits it used are refunded automatically.
• New accounts receive free credits to try the AI features [amount set with pricing].
• You can cancel a credit purchase within 14 days for a full refund if you haven't used any of its credits. Once you use credits from a purchase, you agree that supply has started and the cancellation right ends for that purchase (Consumer Contracts Regulations 2013). [Adviser: check the checkout wording that obtains this agreement.]
• Purchased credits don't expire while your account is open. Credits have no cash value and can't be transferred.

7. Availability and changes

We aim to keep Evidence Board available but don't guarantee it will be uninterrupted or error-free. We may change or discontinue features. If we close the service, we'll give you at least 30 days' notice to export your data, and refund unused purchased credits.

8. Ending your account

You can delete your account at any time from the account page. This permanently deletes your cases, files and conversations. We may suspend or close your account if you break these terms. Where it's reasonable, we'll tell you why first and let you export your data.

9. Data processing

For case content, you're the controller and we're your processor (UK GDPR Article 28). We will:

• process case content only on your documented instructions, which are these terms and your use of the app, unless the law requires otherwise;
• make sure people who process it are bound by confidentiality;
• keep appropriate security measures in place, including encryption in transit, access control by account, private file storage and signed links;
• use only the subprocessors listed in our Privacy Policy, tell you before adding or replacing one, and hold each to equivalent data protection terms;
• help you respond to data subjects' requests, and with your security, breach notification and impact assessment obligations, as far as the nature of the processing allows;
• tell you without undue delay after becoming aware of a personal data breach affecting your case content;
• delete case content when you delete it or your account (subject to backup roll-off of seven days);
• make available the information needed to show we meet these obligations, and allow for reasonable audits on reasonable notice, at your cost.

Your case content may include special category data or criminal offence data. You must have an appropriate condition under the Data Protection Act 2018 for it.

10. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. If you're a consumer, you also have statutory rights these terms don't affect.

Subject to that, our total liability arising out of or in connection with these terms, whether in contract, tort (including negligence) or otherwise, is limited to the greater of (a) the total you paid us in the twelve months before the event giving rise to the claim, and (b) £100. We aren't liable for indirect or consequential loss, or for decisions you make based on AI output.

11. General

These terms are governed by the law of England and Wales, and its courts have jurisdiction. [Consumers resident in Scotland or Northern Ireland may also bring claims in their local courts — confirm wording.] We may update these terms. We'll give notice of significant changes, and continuing to use the service after they take effect means you accept them.

Contact: support@mtgtechnical.com, or by post at MTG Technical Consulting Ltd, Office 1665, 60 Tottenham Court Road, London W1T 2EW.