Terms of Service

Last updated: 6 November 2026

These terms are an agreement between you and MTG Technical Consulting Ltd ("we", "us"), a company registered in England and Wales (company number 17342687), the operator of Evidence Board. By creating an account you accept them.

1. The service

Evidence Board lets you organise evidence on a visual board, link items together, share read-only boards, and connect an AI app you use, such as Claude, ChatGPT or Grok, to read and work on your cases. Evidence Board doesn't run AI itself, except that on Pro and Team it has the sound of uploaded audio and video transcribed by Deepgram. It's free for up to 3 cases; Pro is a paid subscription (section 6).

Evidence Board also publishes public boards: cases we lay out for anyone to read, grouped into categories (section 10). You don't need an account to read them.

2. Your account

You must be at least 18 and give a valid email address. Keep your password secret. You're responsible for what happens under your account. Tell us at support@mtgtechnical.com if you think someone else has access to it.

3. Acceptable use

Evidence Board is for lawful investigation, research and case preparation. You must not use it to:

• stalk, harass, intimidate or track anyone, or to plan or carry out any unlawful surveillance;
• collect or process personal data without a lawful basis;
• store or share material that is unlawful to possess or share;
• break any law, including data protection, harassment, surveillance, privacy and intellectual property law;
• try to get around plan limits, rate limits or security, or access other users' data.

We may suspend or close accounts that break these rules, and report unlawful activity where we are required or entitled to.

4. Your content

You keep all rights to what you upload and write ("case content"). You give us permission to store, process and display it only as needed to provide the service to you, including giving it to an app you've connected when you ask that app to read or change your cases, and showing a board to anyone with its share link when you turn sharing on.

You're responsible for having the right to upload your case content, and, where it contains personal data, for having a lawful basis to process it (see section 9).

Sharing. When you share a case, you let the people you choose see it, and, if you make them editors, change it. They act on your behalf, and you're responsible for whom you share with and for having a lawful basis to share any personal data in it with them. Only you, the owner, can delete the case, change who has it, share it publicly or submit it to a public board. If someone shares a case with you, use it only for the purpose they shared it for, and don't pass it on.

If you submit a board to a public category, you also give us the licence in section 10.4.

5. Connected apps and AI output

You can connect an app you use, such as Claude, ChatGPT or Grok, to your account through the Evidence Board connector. It acts with your access, only when you ask it to, and you can disconnect it at any time from the account page. We don't control those apps: your use of one is under your agreement with its provider, and you're responsible for what you ask it to do with your cases.

Reviews, readings and suggestions an AI app saves to your board are generated by a machine learning model. They can be wrong, incomplete or misleading. They aren't legal, investigative or professional advice, and they aren't evidence. Check anything you rely on. Suggestions wait for you to accept them before they're added.

6. Plans and payment

• Free: up to 3 cases and 250 MB of files. Pro: unlimited cases, 10 GB of files, 300 minutes a month of audio transcription and submitting boards to public categories, for £9 a month or £90 a year. Prices are in pounds sterling and include VAT where it applies.
• Team: Pro for every member, editors and team cases, and 50 GB of files and 300 minutes a month of audio transcription a seat, shared across the team, for £12 a seat a month or £120 a year, at least 2 seats, billed to the team's admin. Adding a seat is charged pro rata from that day, and removing one is credited pro rata, on the next invoice. Members of a team can edit its cases. Cancelling ends the plan at the end of the period you've paid for; the team's cases stay with their owners.
• Pro and Team are paid through Stripe and renew automatically at the end of each month or year until you cancel. You can cancel, change your card or switch between monthly and yearly from Manage billing on the Plan page. A switch is charged or credited for the time left.
• If you cancel, Pro continues to the end of the period you've paid for, and your account then returns to Free. Nothing is deleted: if you have more cases or files than Free holds, you keep them, but can't add more until you're within Free's limits or on Pro again.
• If a payment fails, Stripe tries again for a while and Pro continues meanwhile; if it can't be taken, the subscription ends and your account returns to Free.
• You have 14 days from starting Pro or Team to cancel it: email support@mtgtechnical.com. By starting Pro straight away you ask us to provide it during that time, so if you cancel within 14 days we refund what you paid less a proportionate amount for the time you had it (Consumer Contracts Regulations 2013). The Plan page says this before you subscribe.
• Credits were sold for the app's own AI until October 2026 and are now retired: nothing in the service uses them. Any credits you bought and haven't used can be refunded: from the Plan page within 14 days of buying them, and after that by contacting us.

7. Availability and changes

We aim to keep Evidence Board available but don't guarantee it will be uninterrupted or error-free. We may change or discontinue features. If we close the service, we'll give you at least 30 days' notice to export your data, and refund the unused part of a Pro or Team period you've paid for and any unused purchased credits.

8. Ending your account

You can delete your account at any time from the account page. This permanently deletes your cases, files and saved reviews, and cancels Pro at once, with no refund for the rest of the period (within the 14 days after starting Pro, contact us before deleting and we'll refund as above). If you own cases you've shared, deleting your account deletes them for everyone. If you're a team's only admin, make someone else admin or cancel the team first. We may suspend or close your account if you break these terms. Where it's reasonable, we'll tell you why first and let you export your data.

9. Data processing

For case content, you're the controller and we're your processor (UK GDPR Article 28).

Whenever you use Evidence Board to process personal data for others, for example a client's matter, our Data Processing Agreement (the "DPA", at /dpa) applies and forms part of these terms. It sets out the commitments below in more detail; where it and this section differ, the DPA applies.

We will:

• process case content only on your documented instructions, which are these terms and your use of the app, unless the law requires otherwise;
• make sure people who process it are bound by confidentiality;
• keep appropriate security measures in place, including encryption in transit, access control by account, private file storage and signed links;
• use only the subprocessors listed in our Privacy Policy, tell you before adding or replacing one, and hold each to equivalent data protection terms;
• help you respond to data subjects' requests, and with your security, breach notification and impact assessment obligations, as far as the nature of the processing allows;
• tell you without undue delay after becoming aware of a personal data breach affecting your case content;
• delete case content when you delete it or your account (subject to backup roll-off of seven days);
• make available the information needed to show we meet these obligations, and allow for reasonable audits on reasonable notice, at your cost.

The people you share a case with (members, your organisation, your team) are your authorised users: we treat what they do in it as done on your instructions. You're responsible for them having access only as you intend.

Your case content may include special category data or criminal offence data. You must have an appropriate condition under the Data Protection Act 2018 for it.

A public board is different: when we publish one, including one you submitted, we decide what is published and why, so we are the controller of the published copy (see the Privacy Policy). Your case itself stays yours, and we remain your processor for it.

10. Public boards

10.1 What they are

A public board is a case we publish on Evidence Board for anyone to read, in a category such as UK politicians. We publish each one ourselves, as a fixed version, which changes only when we publish a new one. How we make, check and correct them is set out in How public boards are made. We may take down any public board at any time.

10.2 Reading them

Public boards are for information. They set out facts from public records, and people's own words quoted exactly, each with its source. They aren't legal, financial or professional advice: check the sources before you rely on a board.

The way a public board is put together is ours. Its sources keep their own licences: Parliamentary information is used under the Open Parliament Licence v3.0. You may link to and quote public boards, with a link back; ask us before copying a board wholesale.

10.3 Corrections and takedown

Every public board has a See something wrong? link. If something on a board is wrong, or you are on a board and want it corrected, use it or write to support@mtgtechnical.com. A person checks every report against the sources; if the board is wrong, we correct it and log the correction on the board.

If you believe a board is unlawful (for example defamatory, or in breach of your privacy or copyright), tell us what it says, where, and why. We may take it down while we look into it.

10.4 Submitting a board

Where a category takes submissions, you can submit one of your own boards to it from the board's share menu if you have Pro. Politicians' categories don't take submissions.

• We review every submission. We may publish it, decline it with a reason, or publish it with changes to its title, summary or which parts are shown. We don't have to publish anything.
• What we publish is a copy. Your case stays private, and later changes to it appear publicly only if we publish a new version. Items you mark confidential, and the links touching them, are never published.
• You can withdraw a submission until we've decided on it. Once a board is published, you can ask us to take it down, and we will promptly unless the law requires us to keep it up.
• By submitting a board, you give us a non-exclusive, royalty-free, worldwide licence to copy, publish and display what you submitted (including its files) as a public board while it is published, and to keep the published versions afterwards as the record of what we published. You keep all rights in your content.
• You confirm that, as far as you know, you have the right to publish everything in it, its facts are accurate, and nothing in it is defamatory, in breach of confidence or privacy, or otherwise unlawful to publish.

10.5 Using an example board as a template

Some example boards can be copied into your account as a starting point. The copy is your own case content, under section 4, and you can change anything in it. The public board itself doesn't change.

11. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. If you're a consumer, you also have statutory rights these terms don't affect.

Subject to that, our total liability arising out of or in connection with these terms, whether in contract, tort (including negligence) or otherwise, is limited to the greater of (a) the total you paid us in the twelve months before the event giving rise to the claim, and (b) £100. We aren't liable for indirect or consequential loss, or for decisions you make based on AI output.

12. General

These terms are governed by the law of England and Wales, and its courts have jurisdiction. If you're a consumer living in Scotland or Northern Ireland, you can also bring proceedings in your local courts. We may update these terms. We'll give notice of significant changes, and continuing to use the service after they take effect means you accept them.

Contact: support@mtgtechnical.com, or by post at MTG Technical Consulting Ltd, Office 1665, 60 Tottenham Court Road, London W1T 2EW.